Upgrading my iPod Touch to 3.1.1 means I only get some album images

Since I upgraded both my iPod Touch & iTunes to their latest versions, when I view albums in the iPod a lot of them don’t have their images.

Albums missing cover art

I’d say it’s about half of the albums missing their images.  Viewing them in iTunes shows all the album covers fine, and also if I play a track the album cover shows in there too, which is weird.

Cover art in single track view

I’ve re-synced the iPod a couple of times with no effect, I even tried clearing the album artwork in iTunes and re-downloading it, but that didn’t help either.  This is crazy, and really annoying.  Apparently I’m not the only one with this problem too:

One person mentioned that de-authorising and re-authorising my work, but I don’t really want to do that because you only get to do that five times before everything stops working.  I’ve just removed all the music off the iPod and now I’m re-syncing it back on, I’ll update once it’s done with the result.

UPDATE: Well, it seems that worked, so the solution is this:

  1. Go to the iPod/iPhone in iTunes and go to the Music tab
  2. Untick the ‘Sync Music’ checkbox
  3. Sync the device, this will remove all music off the device
  4. Go back after it’s finished syncing and tick the ‘Sync Music’ checkbox
  5. Sync it again.  If you’ve got a lot of music, this will take a while.

Albums with cover art

Apple, this isn’t really good enough, I shouldn’t have to jump through these hoops!

3 thoughts on “Upgrading my iPod Touch to 3.1.1 means I only get some album images

  1. Thank you for this i forgot you could just uncheck the sync music box and i was about to completely reset my ipod which i really didnt want to do because last time i did that it took 4 hours just to erase everything (i had jail-broken it and decided i didnt like it that way) anyway i am un-syncing my music and videos now (the cover art for my movies are messed up also

  2. The problem seems to be that a specific version of iTunes or firmware that synced songs at a point in time that that version/firmware was active, did it the wrong thing. Future versions fixed the bug. However, when upgraded to the 3.x firmware, the songs that were synced with the buggy version did not work anymore because the 3.x version did not include code to take care of these bad syncs. And so, we have to re-sync everything to get it fixed.

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